First 20 MultispeQ devices delivered from factory!

We are continuing to make progress on shipping the MultispeQ v1.0.  We now have the first 20 devices from the factory.  These are exactly (!) like the ones we’ll ship to those who pre-ordered.  And we now have all parts in stock to complete all orders and then some.

We are now evaluating these initial 20 devices, adjusting our existing calibration routines, and field testing them to make they hit our high standards.  We did as much of the testing as possible prior to receiving these 20 devices on hand-built versions with 3D printed cases, but due to small changes in manufacturing it wasn’t possible to finish all calibration routines and test all tolerances. Here’s two such examples: 1) 3D printed cases are notoriously slopped in comparison to injection molded ones, so mechanical components needs to be retested (like the bushings for the clamp mechanism); 2) the case material (ABS) has a different light absorptivity than the 3D printed cases we used before, and that changes the absorption and chlorophyll content calibrations.

In addition, we’re fixing some good old fashioned errors, like we ordered a bluetooth module but were shipped the wrong one (currently being reordered), and the USB 3.0 port wasn’t soldered on the board completely, causing confusion during initial calibration (a new soldering routine is being developed by the factory).

These aren’t excuses, but hopefully give you a sense of the kind of troubleshooting and persistence that’s required to get something that works consistently 🙂

Once we’re comfortable with these 20 devices, we will manufacture the remaining devices and ship.  We have about 2 more weeks until the final parts we had to re-order come in, and it will probably take a few more weeks to complete the calibration and final testing before shipping.  But we won’t ship anything until we’re completely comfortable with the device and it’s efficacy.

We apologize for the long delays, we know it can be both nerve racking and frustrating.  We are getting there, and we think you’ll be happy with the result.  Thanks for your patience and support!